And so, we chose this really beautiful house while we were still in Singapore. It has 2 levels and a garage. And carpets. And it was merely 4 mins from the school we were looking to enroll them.
But it wasn't all smooth. We didn't have good vibes when we signed the lease. The manager was always not around. And she didn't pick up the many calls we made to arrange to sign the lease. Didn't return call either. It came to a point where we were thinking "just sign the lease and then we won't need them for the next couple of years". She wouldn't show us the house even after we signed the lease.
Thus came the big disappointment when we finally opened the door. Ground level wasn't carpeted. And we weren't informed about it.
They pushed it to us saying that we never mentioned we wanted carpets. But their marketing materials on their website, their show unit and all other information we could only rely on, showed carpets. Like we won't request for a fridge, washer, dryer etc because it's there ion the plans.
We moved into Galeria on 5th Jan 2018. We have checked out of the hotel and there was nowhere for us to stay by then. We had the option to either take it or leave it. They were nice enough to allow us to leave without penalties (paying only prorated rent) but where were we supposed to go??
We checked out Avilla Marana. Desmond Loh and Eileen had been helping us check out These 2 properties months back. They both loved Avilla Marana. Desmond had repeatedly asked why not Avilla. It's walking distance to Target and enjoy endless choices of amenities. Galeria is at such an isolated location and poorly lit.
It was only after all the bad experience that we decided to try see if there was any units left.
THANK GOD THERE WAS ONE. ONLY ONE! God is with us, despite the hiccups. Here at Avilla, they are very professional! They asked for all our documents to proof we are decent people. Not at Galeria. She couldn't be bothered.
The feeling we got when we stepped into Avilla Marana was a total opposite to when we stepped into Galeria. Avilla Marana was also wooden flooring as with Galeria. But we loved out.
Our house at Avilla has wood that was nicely varnished. Rooms were nicely scented with freshly cleaned carpets, nicely and fluffy. Felt clean!
Galeria's wooden flooring looked like they had just been laid and work in progress. It looked and felt raw. Carpets were wet but flat and dull. Didn't seem to have been properly cleaned. And part of their requirements for full deposit back at the end of lease, was to have professional cleaning of the carpets.
At Avilla, all they want to see was clean carpets. No stains. Rug doctor was enough too. That was all.
We have a view at Avilla. None at Galeria where every window looks into the window of our neighbor from front back left and right..
Even the garage was too small for the Sienna we got. It was exact fit for the 7 seater. Can't open the back door to off load grocery with the garage door shut. That defeats the purpose of us having a garage where we could offload our purchase in the safety of our enclosed garage..
Moving into Avilla as the best decision we made right from when we arrived. Everyone is happy including Marshmallow. He now sniffles with us on the bed. Shiok to the max..
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